order support

Additional Information

  

We typically respond within 48 hours.


TRACK ORDER


If you need to track your order, please contact our office for assistance. If you have any  questions about your order, please contact customer service . You may contact us by phone 

+1 (613) 935-8662 or by email at cindy@cindygivogue.com


REFUND/RETURNS

We will refund your purchase if you are not satisfied with your order. The refund process may take up to thirty days upon receipt of your items. We will refund your purchase anytime within (15) fifteen business days from the shipping date. Your item must be forwarded to our office by Express Post or Fed Ex.
 

Please ensure all returned items include your original receipt, have the tags attached, are in unused condition and in the original, undamaged packaging.


HOURS OF OPERATION
 

 Monday 09:00 am - 10:00 pm
Tuesday 09:00 am - 10:00 pm
Wednesday 09:00 am - 10:00 pm
Thursday 09:00 am - 10:00 pm
Friday 09:00 am - 10:00 pm
Saturday 09:00 am - 10:00 pm
Sunday Closed

 

 ​SHIPPING OPTIONS

COSTS
 

Express Post/Fed Ex
 

$20.00
 

1-14 business days

DELIVERY
 

Delivery windows are estimates and not guaranteed as we can't account for unexpected delays in processes or shipping. Delivery is only available Monday through Friday, not including federal and provincial statutory holidays. 

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