order support

Additional Information


We typically respond within 48 hours.


If you need to track your order, please contact our office for assistance. If you have any  questions about your order, please contact customer service . You may contact us by phone 

+1 (613) 935-8662 or by email at cindy@cindygivogue.com


We will refund your purchase if you are not satisfied with your order. The refund process may take up to thirty days upon receipt of your items. We will refund your purchase anytime within (15) fifteen business days from the shipping date. Your item must be forwarded to our office by Express Post or Fed Ex.

Please ensure all returned items include your original receipt, have the tags attached, are in unused condition and in the original, undamaged packaging.


 Monday 09:00 am - 10:00 pm
Tuesday 09:00 am - 10:00 pm
Wednesday 09:00 am - 10:00 pm
Thursday 09:00 am - 10:00 pm
Friday 09:00 am - 10:00 pm
Saturday 09:00 am - 10:00 pm
Sunday Closed




Express Post/Fed Ex


1-14 business days


Delivery windows are estimates and not guaranteed as we can't account for unexpected delays in processes or shipping. Delivery is only available Monday through Friday, not including federal and provincial statutory holidays.